I rushed home and saw it unfolding on the TV.
I had to get the next plane I could back to England. I knew something of the injuries involved among the survivors, especially those in comas, as my sister had suffered the same injuries when she had her accident.
There was this surreal scene at Anfield - the players' lounge, previously such a sacrosanct place, had been turned into a bereavement centre for the victims and their families to talk to Kenny Dalglish, players, clergymen, counsellors, whoever.
Then I went to the hospital in Sheffield, where lots of the victims remained in a coma from being crushed and losing oxygen: exactly what my sister had gone through three years before, where the brain is starved of oxygen.
I knew the process of sitting by [Faye's] bed, talking to her to try to lift her from the coma.
I used to bring her baby daughter in and pinch her so Faye could hear the sound of her girl crying. So with the Hillsborough victims, I tried to find out their favourite player and have a tape made up by that player to play on the ward.
Really I was trying to help where I could in the background - you can play for that club for nine years as I did but have no idea what it really means to people. Like the two schoolgirls who survived despite getting crushed, and were more concerned with the players' welfare.
After a few weeks I felt like I'd done what I could, so I went in to see Kenny Dalglish. He reached into his drawer, and told me that in all the rush to leave the year before, I'd left behind my league championship winners' medal.
All my other memorabilia I'd already asked my wife to give to the Liverpool supporters club in Sydney, who auctioned it. They made around $100,000 for the Hillsborough appeal. There was one guy who bought that surfboard I'd been on when I heard the news and he sent it to Liverpool, where it's now on the roof of the trophy room. Those fans in Sydney subsequently had a surfboard made for me themselves. It's hard to believe over 20 years have gone. I still think about it, so I know the pain will still be with the victims and their families."